| An e-service provided by the Communications and Information Technology Commission CITC , wich enables telecommunication services subscribers to submit complaints, to settle disputes between subscribers and service providers | CIT Commission studies and verifies the reported violation and takes necessary action |
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| Select Complaints from the e-services offered |
Select Communication Complaints and start the service.
18| Fill out the complaint form that appears in front of you | Click on E-Services that appears at the top of the main page |
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| This service enables receiving and processing reports on deviations to the telecommunications system | For individuals: copy of the ID, contact number, details of the communication |
Verify the outcome of the complaint s handling, and escalate it to the CITC.
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