| We are looking forward to welcoming you again at Pullman Zamzam Madina soon The reception area and personnel are very friendly and inviting | We are looking forward to welcoming you again at Pullman Zamzam Madina soon Dear Mr Andejani, Thank you for your confidence in choosing our hotel, we are pleased that you enjoyed our proximity |
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| Not great for people with sensitivity to smoke | no toothbrush one shampoo one shower gel and one conditioner for two persons!? |
Hamad, Thank you for your comments about your stay at our hotel.
15| There is nothing to be done with that | Normally I get upgraded to Kabah View but despite low occupancy some how this time I was not upgraded which was a little surprise |
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| We chose this site specifically to provide our guests with the best view and the closest entrance to Al-Masjid an-Nabawi to enjoy a distinctive spiritual experience | We expect our staff to handle all situations with utmost courtesy, sympathy and helpfulness and I assure to you that your positive feedback is the best tip we can get as our job is providing you a memorable experience |
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
| We look forward to your next visit to Madina Dear Mr | |
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| bed sheets were not clean | Your complaint will be forwa0072ded to the management and addressed right away |
We will redirect your comments to our management team and hotel staff.