| It is good to know that you and kids had great time although at first there was a little confusion on your booking | Also, I take note your comments about the cleanliness of the balcony which I already conveyed to my colleagues for immediate rectification |
|---|---|
| At Mafraq Hotel, we valued guest opinion; it is one of our ways to highlight areas need to improve |
I am also delighted that we satisfy you with our offered rates, recreational facilities and the food at Olive Branch.
.
6