حمايه المستهلك. هيئة حماية المستهلك البوابة الإلكترونية

ACM is charged with competition oversight, sector-specific regulation of several sectors, and enforcement of consumer protection laws Based on that advice, you will know what your rights are, and how you can exercise them
in Dutch Telecommunication, postal services, transport, healthcare and energy ACM sets additional rules for the telecommunications, postal services, healthcare and energy markets This is because competition in these sectors does not naturally exist

Or we can even block it altogether.

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Technology is the reason: Companies are using auto-dialers that can send out thousands of phone calls every minute for an incredibly low cost
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And what can you do to limit the number of robocalls you receive? Want to order a copy of your free credit report?
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Consumer advice Consumers may contact ACM for free information and advice
The decisions of our predecessors can also be found on our website History of ACM The Netherlands Consumer Authority, the Netherlands Competition Authority NMa and the Netherlands Independent Post and Telecommunications Authority OPTA joined forces on April 1st 2013, creating a new regulator: the Netherlands Authority for Consumers and Markets
Or find out how to get a refund for a defective product? If it turns out that, based on your complaint, the company in question has violated the law, we can step in and take action We share these reports with our law enforcement partners and use them to investigate fraud and eliminate unfair business practices

You can report your problems to consumer information portal ConsuWijzer.

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حماية المستهلك
Notifying ACM of a planned merger or acquisition If businesses or organizations wish to merge, they will have to notify us of their plans
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With these additional rules, we also wish to safeguard the affordability, quality and availability of the products and services in these sectors
حماية المستهلك
The Netherlands Authority for Consumers and Markets ACM is an independent regulator that champions the rights of consumers and businesses