ACM is charged with competition oversight, sector-specific regulation of several sectors, and enforcement of consumer protection laws | Based on that advice, you will know what your rights are, and how you can exercise them |
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in Dutch Telecommunication, postal services, transport, healthcare and energy ACM sets additional rules for the telecommunications, postal services, healthcare and energy markets | This is because competition in these sectors does not naturally exist |
Or we can even block it altogether.
21The decisions of our predecessors can also be found on our website | History of ACM The Netherlands Consumer Authority, the Netherlands Competition Authority NMa and the Netherlands Independent Post and Telecommunications Authority OPTA joined forces on April 1st 2013, creating a new regulator: the Netherlands Authority for Consumers and Markets |
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Or find out how to get a refund for a defective product? If it turns out that, based on your complaint, the company in question has violated the law, we can step in and take action | We share these reports with our law enforcement partners and use them to investigate fraud and eliminate unfair business practices |
You can report your problems to consumer information portal ConsuWijzer.
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